Privacy Policy

The Nursery Directory ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website at thenurserydirectory.ae (the "Platform").

By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Name — when you submit an enquiry, book a tour, or contact us.
• Email address — to respond to enquiries and send confirmations.
• Phone number — so nurseries can contact you directly where requested.
• Child's age and preferred start date — to match your enquiry to relevant nurseries.
• Enquiry details and messages — the content you include in any form or tour request.
• Newsletter subscription preferences — if you choose to subscribe.

Information Collected Automatically

• Device and browser information — including browser type, operating system, and screen resolution.
• IP address — used to determine approximate location for regional relevance.
• Pages visited and interactions — to understand how parents use the Platform and improve the experience.
• Referring website — to understand how users discover the Platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and forward your enquiry or tour request to the nursery you have selected.
• To send you a confirmation email acknowledging your enquiry or tour request.
• To respond to questions or messages submitted through the contact form.
• To send you newsletters, parent guides, or updates where you have subscribed and consented.
• To improve the Platform, fix issues, and understand how parents interact with nursery listings.
• To fulfil any legal or regulatory obligations applicable to us in the UAE.

We do not use your personal information for unsolicited commercial marketing without your consent.

3. Sharing Your Information with Nurseries

When you submit an enquiry or tour request through the Platform, your contact information — including your name, email address, phone number, child's age, and message — will be shared with the nursery you have selected.

This sharing is necessary to allow the nursery to respond to your request directly. By submitting an enquiry or tour request, you consent to your information being passed to that nursery.

We are not responsible for how nurseries handle your personal information once it has been received by them. We encourage you to review the privacy policy of any nursery you engage with.

4. Analytics and Tracking Technologies

We use analytics tools, which may include Google Analytics, to understand how the Platform is used. These tools collect information such as pages visited, time spent on the Platform, and general location (country or city level). This data is aggregated and does not personally identify you.

We may use cookies and similar tracking technologies to improve your browsing experience and save preferences. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Platform.

5. Data Security and Protection

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law.

6. Third-Party Links

The Platform may contain links to nursery websites, Google Maps, or other third-party services. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any external website you visit.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.
• Withdraw consent to receive marketing communications at any time by contacting us or using the unsubscribe link in any email.
• Object to certain processing of your personal information.

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

The Platform is intended for use by parents and legal guardians. We do not knowingly collect personal information directly from children under the age of 18. Information about a child (such as age or start date preferences) is collected solely to assist parents in finding suitable nursery options.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us: